When you buy an insurance policy from a company, you expect them to help you cover your losses when something bad happens. To provide you with the policy benefits that you are paying for. To deal with your claim in a timely matter.
In short, you expect them to deal with you fairly and honestly. Unfortunately, this does not always occur.
Insurers are for-profit businesses, and as such, they want to take in as much money as possible and pay out as little as possible. That general goal is understandable, but sometimes it leads to insurance companies delaying or outright denying valid claims in an effort to avoid paying policyholders. This is called acting in bad faith.
The Texas [...]